Last updated: May 2, 2026
Ace Pals Golf (“Ace Pals,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, create an account, contact us, or otherwise interact with us.
Information We Collect
We may collect information you provide directly, including your name, email address, phone number, billing and shipping address, order details, account information, messages, product reviews, and any other information you choose to send to us.
We may also collect information automatically when you use our website, such as IP address, browser type, device information, pages viewed, referring URLs, approximate location, cookie identifiers, shopping cart activity, and other usage data.
Payment Information
Payments are processed by third-party payment providers. We do not store full credit card numbers on our own servers. Payment providers may collect and process payment details according to their own privacy and security policies.
How We Use Information
We use personal information to operate our store, process and fulfill orders, provide customer support, manage accounts, communicate about purchases, send service updates, prevent fraud, improve our website, measure marketing performance, comply with legal obligations, and send promotional messages where permitted by law or with your consent.
Cookies and Similar Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to keep the site working, remember your preferences, understand traffic, improve products and services, personalize content, and measure advertising. You can adjust cookie settings through your browser, but some site features may not work properly if cookies are disabled.
Marketing Communications
If you subscribe to marketing emails or other promotional communications, we may use your contact information to send news, offers, product updates, and related content. You can unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us at info@acepalsgolf.com.
Sharing Information
We may share information with service providers that help us run the business, including website hosting, payment processing, order fulfillment, shipping, analytics, advertising, email delivery, fraud prevention, customer support, and professional advisors. We may also disclose information if required by law, to protect our rights, to prevent misuse of the website, or in connection with a business transfer.
International Processing
We may process and store information in countries other than where you live. When we transfer personal information, we use reasonable measures designed to protect it in accordance with applicable law.
Data Retention
We keep personal information for as long as needed to provide services, complete transactions, maintain business records, resolve disputes, comply with legal obligations, and enforce agreements. Retention periods may vary depending on the type of information and our legal or operational needs.
Your Choices and Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain uses of your personal information. You may also have the right to withdraw consent where processing is based on consent. To make a request, contact us at info@acepalsgolf.com. We may need to verify your identity before responding.
Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No website, network, or storage system is completely secure, so we cannot guarantee absolute security.
Children
Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and delete it where required.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact: info@acepalsgolf.com
Mailing address: UNIT A17, 29/F., LEGEND TOWER, NO.7 SHING YIP STREET, KWUN TONG, KOWLOON, HONG KONG